Legal notice
LEGAL NOTICE – AURORA LUXE
Business Information
Aurora Luxe is an online fashion retailer offering curated clothing and accessories.
Business Name: Aurora Luxe
Email: Auroraluxe26@gmail.com
Business Address: Throne Road, Bham
Terms & Conditions
By accessing and using this website, you agree to the following terms:
- All products are subject to availability
- Prices are listed in GBP (£) and may change without notice
- We reserve the right to refuse or cancel orders at our discretion
- You agree not to misuse this website or engage in unlawful activity
All purchases made through our store are subject to these terms.
Privacy Policy
Aurora Luxe is committed to protecting your privacy in accordance with UK GDPR.
We may collect:
- Name, email, phone number
- Shipping and billing address
- Payment details (processed securely via third-party providers)
Your data is used to:
- Process orders
- Provide customer support
- Improve our services
We do not sell or share your data with third parties except where necessary to fulfil your order.
You have the right to:
- Access your data
- Request corrections or deletion
- Withdraw consent at any time
For privacy inquiries, contact: Auroraluxe26@gmail.com
Shipping Policy
- Orders are processed within 1–3 business days
- UK delivery typically takes 2–5 business days
- International shipping times vary by location
- Shipping costs are calculated at checkout
We are not responsible for delays caused by couriers or customs.
Returns & Refund Policy
We want you to love your purchase.
- Returns accepted within 14 days of delivery
- Items must be unused, unworn, and in original condition with tags
- Customers are responsible for return shipping costs (unless faulty)
Refunds:
- Processed within 5–10 business days after receiving the return
- Issued to the original payment method
Non-returnable items:
- Sale items (if applicable)
- Personalised or custom products
Disclaimer
- Product colours may vary slightly due to screen settings
- We make every effort to ensure accuracy, but errors may occur
- Aurora Luxe is not liable for indirect or consequential losses arising from use of this website
Contact Us
For any questions regarding this Legal Notice or your order:
Email: Auroraluxe26@gmail.com